Services Available

Ritter Strategic Services, LLC can provide professional consultant services for public safety answering points (PSAPs), local or state government programs, and associations with a focus on policies, procedures, governance, finance, grants, and/or personnel. Our priority is help our clients to be successful public safety agencies.


State and local governance

The landscape for providing 911 services in today’s world is ever changing, as are the requirements for elected officials at the local and state level. We have more than 35 years of experience working with local and state government officials. We understand the role that you serve in public safety.

Clients include the Indiana Statewide 911 Board and the North Carolina 911 Board, as well as a number of counties in Indiana.


Public Safety Radio Communications

Public safety communication is critical for first responders who are responding to an emergency call. RSS provides a complete analysis of existing radio systems to develop a communication system design that meets your needs today and in the future.

Clients have included Lawrence and Wayne counties in Indiana.


Standard Operating Procedures

RSS can conduct a comprehensive review of your agency’s policies and procedures. Through collaboration with PSAP management, we can provide updates and new policies to ensure that your agency meets industry standards and best practices.

Clients include City of Bluffton, Boone County, and Wabash County in Indiana.


911 Strategic Planning

A strategic planning study for 911 service will assist public safety and elected officials to determine the most cost-effective way to maintain and improve the quality of 911 service now and in the future. We work with experts in the industry across the country to develop your strategic plan.

Current and previous clients include a number of counties in Indiana, including Delaware, Hancock, Shelby, and Montgomery.


project management

Advancements in technology, changes in regulatory and policy environments, and increasing expectations of your communities require elected officials to make critical decisions regarding the development and construction of a PSAP.

RSS provided project management for Fountain/Warren, Owen, and Dubois counties in Indiana.


emergency medical Services (EMS)/”Ambulance” Services

Local governments provide ambulance services for their citizens in a variety of ways, including public, private, and public/private partnerships. Many jurisdictions lack the necessary resources to provide sufficient ambulances to meet their call loads. Oftentimes agencies rely on neighboring jurisdictions to provide an ambulance to a citizen. EMS providers are experiencing an unprecedented level of calls for services while facing a shortage of trained medical personnel.

RSS subject matter experts can provide a comprehensive analysis of EMS services in your community, and together we can develop a strategic plan to improve ambulance services in your community.

Clients include Montgomery and Fulton counties in Indiana.